Frequently Asked Questions

WILL MY CURRENT WARRANTY STILL WORK?

Yes, if our trained technicians work on your equipment, your current warranty will still be good.

CAN YOU HELP IN AN EMERGENCY?

Yes, we offer 24/7 emergency help. Our trucks are fully stocked to fix your problem quickly, without any delays to get supplies from our shop.

ARE YOU OPEN ON HOLIDAYS?

Yes, problems don't take a break, and neither do we.

WHAT HEATING AND AC SYSTEM IS RIGHT FOR ME?

The right system for you depends on your home's size, the number of people living there, how you use the space, and your budget. We can help you explore your options and provide the information you need to make an informed decision that's affordable for you.

GAS, ELECTRIC, OR OIL: WHICH IS BETTER?

Each type of system has its advantages and disadvantages. Electric systems are often the most efficient, while natural gas systems are usually more costly to install, and oil systems need on-site storage, which isn’t always feasible in smaller spaces. We can provide more details and guidance specific to your situation.

WHY SHOULD I GET MY AIR DUCTS CLEANED BY A PRO?

Cleaning your air ducts can make your heating and cooling work better and can help those with asthma or allergies. It's really important if you have mold, bugs, or lots of dust in your ducts. Premier Services has the equipment and know-how to clean your ducts well. Plus, if you have appliances that burn fuel, the U.S. Environmental Protection Agency suggests getting them checked before you need to heat your home to avoid carbon monoxide risks.